Administrator Resources

The page provides school administrators and secretaries

with information to help with tasks such as:

 

Thank you in advance for your assistance with this very important process, without which we cannot produce services, such as ID cards or student directories, for your school.

1

Please provide data files a MINIMUM of 5 WORKING DAYS before your photo session.

2

Data for all students in your school must be provided in Excel format and must include the details for each student.

3

If there is more than one ID allocated to a student please provide both in separate columns.

4

Staff data is required as:

(last name, first name, division/homeroom)

Excel File Upload

File Upload

A Mountain West Studios representative will be in touch shortly.

Require Assistance?
 

Visit our photo ordering website:

myorder.mountainwest.ca

School staff will receive a complimentary high-resolution (printable) digital download this year. Please follow the steps below to complete your order:

1

Login using your email address and webcode.

2

Choose your favourite poses and backgrounds.

3

4

5

Go to the "staff" page and add the digital download to your cart. 

Go to your cart to review your order. 

Complete address details and save. Click on "complete order, no payment required."

6

You will receive a confirmation email, which will include order details and download instructions.

7

To download your images, visit download.mountainwest.ca, enter your webcode and the sales order number (SAL). More info will be included in your order confirmation email. 

ASCII STUDENT DATA FILE FAQ

What is a Student Data File?


This is a file which is generated by your school administration software, and contains student information such as firstname, lastname, grade, division, and student#.




What is an ASCII file?


An ASCII file is another name for a Student Data File (see above). It's a plain-text file, readable by all computer types and operating systems. It does not contain any formatting (ie. boldface, page breaks, etc.) except for carriage returns. "ASCII" (pronounced "ASS-key") stands for American Standard Code for Information Interchange.




Who needs to do this?


If you are requesting digital services, it is imperative that we receive information about your students in order for us to identify them. If we do not receive this information, we cannot produce digital services for your school.




When should we do this?


We require your data file at least one week prior to your photo day. We appreciate that school administrators are extremely busy, particularly in the first weeks of school, but without this data we will not know the identities of the students and will not be able to produce the services that you have requested.




What if not all of the students have registered yet?


If we receive a file with "most" of the students, we can work around it by manually adding those students on photo day. If we receive "no" information we cannot create any digital services.




What is required?


Data for all current students in your school must be provided in Excel file format and must include the following details for each student: (School, Last name, First name, Grade, Div./Home rm, Student ID #, Library # (only if library card is needed), Prov. Educ. # (only for North Van and Delta). If there is more than one ID allocated to a student, please provide both in separate columns. Staff data is required as: (last name, first name, div./homeroom) We cannot accept files in any other format such as PDFs.




How can I provide the file?


Once you have confirmed that the file contains all students and required data from the current year, go to:
www.mountainwest.ca/support/administrator-resources/school-data-upload.
Fill out the required fields, browse to the file (or files if uploading more than one school), and submit securely to our head office.




Can we send you a printout of the students instead?


Sorry, we cannot accept hard-copy lists. We can only accept data files as described above. It is not possible for us to manually enter all the information in time for your photo day. For additional information or assistance, email our Digital Department. If you are in Greater Vancouver, call us at 604-433-0551, ext. 110. For all other areas, our toll-free number is 1-888-644-4494 ext.110.





Need more help?