Careers at
Mountain West

About Mountain West Studios

We are a proudly Canadian, family-owned and operated company celebrating 42 years in business. Since 1980, Mountain West Studios has built a solid reputation as a quality provider of school photography in Western Canada. Our tight-knit team of professional, passionate photo enthusiasts is based out of our head offices in Burnaby, BC. We are also proud to be an equal-opportunity employer. 

School Photographer

Positions available in Greater Vancouver, Kelowna and Prince George

About the job

Title: School Portrait Photographer

Hiring:
School Photographer, who will report to the Photography/Territory Manager.

 

Requirements:

  • Must be a motivated individual who is enthusiastic about photography and customer service oriented.

  • Photography experience is not required but is preferred.

  • Customer-focused with strong organizational skills.

  • Ability to deal with multiple and changing priorities.

  • Will travel to various schools in designated areas.

  • A valid driver’s license and car insurance are required.

  • A reliable car is essential to carry equipment.

  • Experience working with children is an asset.

  • As this position involves working with children in a school setting, the successful applicant must pass a Vulnerable Sector Check.

  • A warm and friendly personality that can work with children from preschool to graduates as well as administrators and teaching staff.

  • Paid training will be provided and is scheduled for the week of August 22, 2022 for the Vancouver and Northern B.C. territories, August 29-31 for the Okanagan territory.

  • All necessary equipment will be supplied.

  • More training is available if necessary.

  • Fluent English and computer skills are basic requirements.

  • Must be legally authorized to work in Canada. 

Physical Requirements & Work Environment:

  • Ability to lift up to 25lbs.

  • Ability to stand, walk, bend repetitively for extensive periods of time.

  • A fun, "work hard, play hard" environment!

Please email resumes to:

Application deadline: July 8, 2022


Training dates:

August 23 - 26, 2022 for the Vancouver, Northern B.C. territory,

 

August 29-31, 2022 for Kelowna
 

Job Types: Full-time/Part-time

Salary: $20.00-$24.00 per hour.

Account Manager

Burnaby, British Columbia

About the job

Title: Account Manager

Hiring: 

Account Manager, who will report to the Client Partnership Manager.
 

Share in our passion! We are currently looking for an Account Manager to join the MWS team to represent the territory of Vancouver. This is an exciting role that will require resiliency and flexibility. This role will report directly to our Client Relationship Manager. Our compensation package includes a base salary, plus a performance-based commission structure. 
 

Responsibilities:

  • Oversee and facilitate the execution of photography events including quality of photography and customer experience. Customers include administrators, staff, students and families.

  • Provide exceptional customer service, renew your existing business and sell the MWS brand, products and services. Grow the MWS business in line with company vision and goals; Establish plans and strategies in partnership with your sales manager to expand the customer base in your territory.

  • Keep and maintain accurate and detailed records and information on each account and prospect assigned, with respect to the contact and solicitation, sales activities, sales results, and account information and to ensure that this information is updated weekly in the company's database

  • Handle school inquiries (photo dates, program  information, school services, etc.)

  • Manage school complaints and requests (DNR’s, late shipments, rush shipments, services, special requests, etc.) in conjunction with our customer care team.

  • Submit service orders; schedule and perform administrative tasks. 

  • Oversee the overall delivery of products and services of the company for the territory.

 

Qualifications:

  • Minimum 5 years of account management/sales experience within the education sector

  • College diploma or equivalent

  • A technical inclination and ability to learn photography skills required. Previous experience with volume photography is considered an asset but not required.  

  • Reliable transportation for work purposes and the ability to travel to schools in both urban and remote locations in all weather conditions and seasons is required.

  • Excellent attention to detail and ability to manage multiple priorities 

  • Excellent English communication skills, both written and verbal. Must be comfortable and confident engaging with school administrators.

  • B2B customer support; tracking orders and customer details in a CRM database

  • Skilled in problem solving, both internally and externally 

  • Strong negotiation skills

  • Interpersonal skills reflected in ability to work with all levels of employees

  • Demonstrated commitment to professional development

  • This position involves working with children in a school setting, therefore, successful applicants must pass a Vulnerable Sector Check.

 

Values: What do we care about at Mountain West Studios?

  • Team collaboration, communication and trust

  • Maintaining the privacy of our community members; secure premises and retention of images and data

  • Treating others with courtesy, honesty, and integrity

  • Cost- and time efficiency; working smarter!

 

What we offer: 

  • Competitive compensation package including vacation, medical benefits and other merit-based incentives 

  • Compensation for travel-related expenses including mileage, accommodation and other expenses.  

  • Extensive initial in-house photography training as well as company-provided gear.

 

Apply today with your cover letter and resume!
 

Please note that MWS is also currently accepting applications for School Photographers within this territory. 
In the subject line of your application, please indicate if you wish to be considered for the “Account Manager" or “School Photographer" role.

 
 

Please email resumes to:

Application deadline: July 8, 2022

Expected start date: August 8, 2022

Job Type: Full-time
 

Salary: Please inquire within